My Work

Here are a few of the transformative projects I’ve led. For additional ways I can support your launch, view my services.

AI-Powered Marketplace

In a space already dominated by “find a pro” websites, a magazine publisher sought to rethink digital lead generation for home improvement contractors. Enter an AI-driven chatbot and image creator to inspire homeowners and connect them with qualified pros.

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friendly AI chatbot
digital and integrated marketing

Rebuilding Digital & D2C Marketing

An established player in home services rebuilt its entire direct-to-consumer marketing program, including product naming, positioning, direct response marketing, digital lead gen, e-commerce, and call center integration.

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A Tale of Two Rebrands

Companies in wildly different sectors, but with the same goal: Consolidate multiple entities into a new, unified presence. Services included strategic planning and branding exercises, project planning, and management of creative teams, digital agencies, and web developers.

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branding strategy and execution

Modernizing Customer Service

With high call center costs eating away at margins, a shift to digital platforms captured millions in overdue customer payments and operational savings while increasing customer satisfaction.

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Let’s launch something great.

New ideas brewing? I’d love to hear about them! Get in touch for a free consultation.

Michelle Licudine

Your Chief Launch Officer for New Digital Product and Marketing Initiatives